788fb Privacy Policy

1 Introduction

788fb ("we", "our", "platform") operates a safe and reliable online betting and casino service for players in Bangladesh. This Privacy Policy explains what personal information we collect when you use our website https://788fb.cam, how we process it, and how we keep it secure.

By using our services, you are considered to have consented to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.

2 What Information We Collect

We collect various types of personal information when you register and use 788fb's services. This information helps us provide you with the best possible service and ensures the security of your account.

2.1 Registration Information

When creating an account, we collect the following information:

• Full name
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Username and password

2.2 Financial and Identity Verification Information

To comply with international financial regulations (KYC — Know Your Customer) and ensure secure transactions, we may collect the following information:

• National ID (NID) number or passport details
• bKash, Nagad, Rocket, or bank account details (for transactions only)
• Deposit and withdrawal history

2.3 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Page view history and session duration
• Click and navigation data
• Referral URL (where you came from)

3 Purpose of Data Use

We use your information for specific and legitimate purposes. Your information is not used beyond the purposes listed below:

• Account Management: Creating, verifying, and managing your 788fb account.
• Transaction Processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Service Improvement: Improving the quality of our platform and developing new features.
• Customer Support: Providing 24/7 support to resolve your issues or complaints.
• Security Monitoring: Preventing fraud, money laundering, and other illegal activities.
• Age Verification: Ensuring all users are at least 21 years of age.
• Responsible Gaming: Monitoring gameplay patterns to identify and prevent signs of addiction.
• Legal Obligations: Complying with applicable laws and regulations.
• Communications: Sending important account-related information and updates.

4 Data Storage and Retention

788fb retains your personal information for as long as it is needed to provide our services or to meet legal obligations.

4.1 Retention Periods

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction records are retained for a minimum of 5 years after account closure (as required by law).
• Log Data: Technical log data is generally retained for up to 90 days.
• Communication History: Support tickets and chat history are retained for up to 2 years.

4.2 Data Storage Location

Your information is stored on secure servers with industry-standard encryption and access controls in place. Only authorized personnel may access your information when necessary.

5 Data Sharing with Third Parties

788fb does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with trusted service providers who perform specific functions on our behalf — such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and customer support. These providers operate under strict confidentiality agreements and may use your information only for designated purposes.

5.2 Legal Requirements

We may be required to provide your information to relevant authorities pursuant to a court order, government directive, or applicable law. Where possible, we will endeavor to notify you in advance.

5.3 Business Transfers

If 788fb undergoes a change in ownership or operations, user information may form part of the transferred assets. In such circumstances, we commit to maintaining the standards of this Privacy Policy.

6 Cookies and Tracking Technologies

788fb uses cookies and similar tracking technologies on its website to improve your browsing experience and ensure the functionality of our services.

6.1 Types of Cookies

• Essential Cookies: Required for core website functionality — login sessions, security tokens. These cannot be disabled.
• Functional Cookies: Remember your preferences and settings so you do not need to reconfigure them each time.
• Analytics Cookies: Analyze website usage to help improve our services. The data is anonymized.
• Security Cookies: Used to detect fraud and unauthorized access.

6.2 Cookie Controls

You have the option to accept or reject cookies by changing your browser settings. However, disabling certain cookies may affect some website functionality. Essential cookies remain active at all times.

7 Your Rights and Choices

As a 788fb user, you have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.
• Rectification: If your information is incorrect or incomplete, you may request that it be corrected.
• Erasure: In certain circumstances, you may request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
• Objection: You have the right to object to the processing of your information for specific purposes.
• Portability: The right to receive your information in a structured, machine-readable format.
• Withdrawal of Consent: If you have previously given consent for something (such as promotional emails), you may withdraw that consent at any time.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable timeframe.

8 Data Security Measures

788fb uses industry-standard technologies and practices to keep your personal and financial information secure. Our security measures include:

• SSL/TLS Encryption: All data transmission between the website and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — advanced hashing algorithms are used.
• Two-Factor Authentication: A login verification option for additional security.
• Firewall and Intrusion Detection: Active monitoring to prevent unauthorized access.
• Access Controls: Only authorized personnel may access user information when necessary.
• Regular Security Audits: System security is reviewed and tested on a regular basis.

9 Policy Changes

788fb may update this Privacy Policy from time to time. If significant changes are made, we will notify you in the following ways:

• Displaying a prominent notice on the website.
• Sending a notification to your registered email address.
• Updating the "Last Updated" date at the top of the page.

Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. If you do not agree with the changes, you may contact us to request that your account be closed.

Previous versions of this Privacy Policy may be made available upon request.

10 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our privacy and data protection team is committed to responding to your requests promptly.